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The Lifestyle Improvement Specialists

Frequently Asked Questions

Q: Does HV Aluminium have a showroom where I can their product range?

A:  Yes, we have a showroom with the eclipse opening roof flat & curved louvres on display. There is also a paradise room, carport and patio cover display. 

Q. Can you help with council basix for my home?

A: Yes, Design consultants for HV Aluminium can offer design advice for the basix regulations. In most cases, we can create a project to help meet the basix requirements. 

Q: What is the Department of Fair Trading's Consumer Building Guide?

A: The consumer Building Guide booklet is designed to give you, the homeowner, help to ensure you are dealing with a reputable licensed builder. The builder should follow the guidelines in the booklet. Download your copy here. 

Q: Can I see what my project will look like before it is built?

A: Yes. With HV Aluminium's design software we can add the project digitally to your home before any holes are drilled, materials have left the building and even before the paperwork is done. All we need is a photo of your home. Find out more here. 

Q: Is there a cost to receive a quote?

A: No. All measure and quotes are free of charge and there is no obligation to buy. In most cases, it only takes 48 hours after the booking is made to have a consultant come out to your home. Find out more here. 

Q: Where can I find a brochure on the HV product range?

A: We have several brochures that cover a large portion of our product range. Contact us and we can send you a copy, or alternatively, you can download our brochure series from our website. Find out more here.

Q: Could a new outdoor area match the colour of my home?

A: Yes, in most cases. Our products come in a wide range of colours and are designed to match major brands like Colorbond.

Q: My patio is great in summer but has cut out my winter sun. What can I do?

A:  There are a few options to bring light back into your home like adding a section of opening roof along the edge of the house. This will allow the winter sun in but keep the summer sun out.

Q: My patio is too hot, can I insulate it? 

A: Yes. We have outdoor insulation designed to fit under patio roof structures. We can also keep the light coming through your light strips when we do this. Alternatively, you could remove the single skin roof and replace it with an insulated roof product.